Purpose
It is typically counter productive to use sticky notes, whiteboards, word processors, or database organizers to track item development.
Request is specially designed to track multiple items, where many employees work together to complete the items. For example, a
furniture manufacturer might develop dozens of couches, tables, and chairs in a single day. This fast paced kind of development benefits
from a tool that can streamline the process between employees and management without being cumbersome to use.
Request can be used by employees and managers to streamline the communication of developing items. One employee might handle
all the steps of a particular item, but typically several employees work together to complete the steps of an item. Communication between
employees is necessary between steps to ensure development of the item is not held up. Even though communication can occur
verbally, through email, or some kind of paper work, that is difficult to track, and can easily get lost in the cracks. Request can be used to
organize communication in a very friendly way. For example, when an employee of the furniture manufacturer collects the materials
required for putting together a couch, with a few clicks in Request, the user electronically shows their step is complete. Then the
employee scheduled to cut the materials will see that on their computer (via Request) and they can get started.
Request can manage private projects or shared projects. The data in shared projects is updated in real time across all instances of
Request using that project. This is accomplished by using RequestServer as a central organizer.
Request can be catered to any project type to fit your business needs. For example: furniture manufacturers, software development firms,
multi-media companies, real estate brokers, etc. Setting up a project for any project type is easily done by using the project manager.
This lets you define the steps an item goes through, and the information to be stored for an item. It’s so easy to use that anyone can
create or maintain projects.
There are two categories to any project. First, the steps an item goes through from start to finish. Second, the information associated with
an item.
Here’s an example of the steps for manufacturing furniture:
It is typically counter productive to use sticky notes, whiteboards, word processors, or database organizers to track item development.
Request is specially designed to track multiple items, where many employees work together to complete the items. For example, a
furniture manufacturer might develop dozens of couches, tables, and chairs in a single day. This fast paced kind of development benefits
from a tool that can streamline the process between employees and management without being cumbersome to use.
Request can be used by employees and managers to streamline the communication of developing items. One employee might handle
all the steps of a particular item, but typically several employees work together to complete the steps of an item. Communication between
employees is necessary between steps to ensure development of the item is not held up. Even though communication can occur
verbally, through email, or some kind of paper work, that is difficult to track, and can easily get lost in the cracks. Request can be used to
organize communication in a very friendly way. For example, when an employee of the furniture manufacturer collects the materials
required for putting together a couch, with a few clicks in Request, the user electronically shows their step is complete. Then the
employee scheduled to cut the materials will see that on their computer (via Request) and they can get started.
Request can manage private projects or shared projects. The data in shared projects is updated in real time across all instances of
Request using that project. This is accomplished by using RequestServer as a central organizer.
Request can be catered to any project type to fit your business needs. For example: furniture manufacturers, software development firms,
multi-media companies, real estate brokers, etc. Setting up a project for any project type is easily done by using the project manager.
This lets you define the steps an item goes through, and the information to be stored for an item. It’s so easy to use that anyone can
create or maintain projects.
There are two categories to any project. First, the steps an item goes through from start to finish. Second, the information associated with
an item.
Here’s an example of the steps for manufacturing furniture:
The Interface
Request provides an interface that is friendly, powerful, and looks the same on all supported platforms.
Request provides an interface that is friendly, powerful, and looks the same on all supported platforms.
Request Features at a Glance
- One intuitively organized interface where information is usually one click away. Other similar tools require many mouse clicks just
to see particular information, which makes the tool cumbersome and time consuming. - Easy to change what step an item is in (of the steps in the development process). Also, the information for an item can be
changed at any point during the development process, while maintaining a history of what the previous information was. - Powerful filtering and organizing features are on the main display. There’s a filter for every type of information, and other
specialized filters to make finding and displaying just what you want to see very easy. You can sort or group by any field and hide
excess information. - Request can generate several types of reports used to track the many aspects of the project. Reports can be daily, weekly,
monthly, yearly, or any date range you need. Some reports generate charts and histograms, which can be used to discover trends
to help improve the development process. Detailed status reports can be used to organize work loads for each employee, or to
show the progress of work items. - Add pictures, documents, or any type of electronic media to keep relevant information together. These are just like email
attachments. - Many projects can be managed with ease. You can have a shared project for your primary job, maintain a to-do list of odds and
ends for yourself (instead of using sticky notes everywhere), manage side projects, etc. - After modifying information for a particular item, Request has the ability to email the information changes to specified people with
a single click. RequestServer manages a list of names, and those names show up in Request’s item form as a check list. - Request and RequestServer may be used on different operating systems (Windows, Mac OS X, and Linux) without issues. For
example, RequestServer could run on a Linux platform, and one user could use Request on Windows and another on Mac OS X.
Multiple instances of Request can communicate with RequestServer without any problems. The GUI interface looks exactly the
same on all platforms. - For tracking purposes, all information changes are tagged with the user’s login name and the date.
Here’s an example of the information for single furniture item in the project:
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